Why haven’t I received my Creator Designs retail order?

We do our best to process retail orders within 1 or 2 business days, if you haven’t received shipping confirmation and you haven’t been contacted by a Retail Specialist, give us a call at 1-800-577-7162

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Why does my order say Individual Pickup – Bolivar, Missouri?

Creator Designs, Inc. is based in Bolivar, Missouri with a second location in Springfield, Missouri. Our local customers can save themselves shipping charges and pick their items up in one of our retail locations.

What if I accidentally chose a Local Pickup option?

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What is “Group Pickup?”

Easy Tees’y fundraising stores have the option to offer Group Pickup as a free delivery option for their customers. This location is specific to each store and details can be found on the store’s main collection page.

What if I accidentally chose Club Location?

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When will my Easy Tees’y order ship?

Shipping dates, contact details, and other important information that is pertinent to an Easy Tees’y store can be found on that store’s Collection Page. This is the main page where all of a store’s available items are displayed. If any changes are made that affect order turnaround time, these will be reflected on this page. It is the fastest way to see updates related to the store.

Please note that Easy Tees’y items are sold as preorders and will not be shipped immediately upon ordering. The duration of a store is decided by the individual or organization that is running the Easy Tees’y fundraiser. Once the store closes the orders are compiled, the shirts are printed, bagged and shipped. This process typically takes 8 business days.  

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I need my order shipped, but I chose a delivery method other than Standard Shipping.

No problem! The easiest way to make this change is to add the Additional Shipping item to your cart, add a note with your original order number in the “add a note to Creator Designs” section and then be sure to select “Standard Shipping” as your delivery method at checkout. You will only be charged the flat-rate shipping fee and we will know to ship your order to the address you provide.

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I have a question that isn't listed!

No worries! Give us a call or email us and we will be happy to help you out!

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Bulk customers, Check this out!

Buying 25 or more Holiday Tees? Call us at 1-800-577-7162 with your order for special pricing!

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